The English Qur’an

Published by

Al-Hikmah Publishing UK

1. Introduction

This Privacy Policy explains how Al-Hikmah Publishing UK collects, uses, stores, protects, and otherwise processes personal data when you access or use The English Qur’an™ website, any associated web application, digital platform, communications, forms, subscription features, downloadable resources, and related services, together referred to in this Policy as the Service. We are committed to handling personal data lawfully, fairly, and transparently. By using the Service, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.

2. Who We Are

For the purposes of applicable data protection law, the data controller is Al-Hikmah Publishing UK. If needed, this may later be updated with email address, and any new company details we may publish.

3. Scope of This Policy

This Privacy Policy applies to personal data collected through the website, contact forms, newsletter or subscription forms, feedback forms, donation or purchase features if added later, account or bookmark features if added later, email correspondence, usage analytics, cookies and similar technologies, and any future service features linked to The English Qur’an™. This Policy does not apply to third-party websites, platforms, or services that may be linked from the Service and that operate under their own privacy policies.

4. The Data We May Collect

We may collect identity and contact data such as your name, email address, postal address, organisation name, and any contact details you choose to provide. We may collect correspondence data such as messages you send, support requests, permissions enquiries, feedback, and legal notices. We may collect technical data such as IP address, browser type and version, device type, operating system, time zone setting, pages visited, and timestamps. We may collect usage data such as pages viewed, surahs accessed, navigation patterns, session duration, and clicks. If relevant features are introduced, we may also collect account and preference data such as login details, saved preferences, bookmarks, and reading position, transaction data such as billing details, order details, and payment status, and marketing or communications data such as communication preferences, subscription status, and email engagement.

5. Special Category Data

We do not intentionally request or require special category personal data. Please do not send sensitive personal data unless it is strictly necessary and lawfully required for a specific purpose.

6. How We Collect Data

We may collect personal data directly from you, through cookies and similar technologies, from your device and browser when you access the Service, from service providers acting on our behalf, and from lawful third parties where relevant and permitted by law.

7. Why We Use Your Data

We may use personal data to operate, maintain, and improve the Service, to respond to enquiries, to provide support, to manage permissions requests, to send updates where you have requested them or where otherwise lawful, to maintain security, to enforce our Terms and other policies, and to comply with legal and regulatory obligations.

8. Lawful Bases for Processing

Where applicable, we rely on lawful bases including legitimate interests, consent, performance of a contract, compliance with legal obligations, and the establishment, exercise, or defence of legal claims.

9. Cookies and Similar Technologies

The Service may use cookies and similar technologies to maintain functionality, remember preferences, improve performance, understand how the Service is used, and help protect against misuse or abuse. You may be able to control cookies through your browser settings, although disabling certain cookies may affect how the Service functions.

10. Analytics

We may use analytics tools to understand usage patterns, improve performance, measure engagement, and develop the Service more effectively. Analytics information may include technical and usage data and may be processed by third-party providers acting on our behalf.

11. Contact Forms and Email

If you contact us through forms, email, or other communication methods, we may store and process your communications in order to respond to you, maintain records, manage requests, and protect our legal and operational interests.

12. Newsletter and Updates

If you subscribe to newsletters or updates, we may use your contact details to send you those communications. You may unsubscribe at any time using the unsubscribe method provided in the communication or by contacting us directly where appropriate.

13. Bookmarks and Preferences

If bookmark, account, reading position, or preference features are enabled, we may store relevant information so that your settings and reading experience can be maintained across visits or sessions.

14. Payments

If donation, subscription, purchase, or payment features are added, payments will ordinarily be handled by third-party payment providers. We do not intend to store full payment card details on our own systems unless this becomes necessary and is handled lawfully, securely, and in accordance with applicable rules and standards.

15. Security

We implement reasonable technical and organisational measures designed to protect personal data and the integrity of the Service. However, no website, system, or method of transmission or storage is completely secure, and we cannot guarantee absolute security.

16. Sharing of Personal Data

We do not sell personal data. Personal data may be shared only where necessary and lawful, including with service providers, hosting providers, analytics providers, email providers, payment processors, professional advisers, regulators, law enforcement, courts, or other authorities where required or permitted by law.

17. International Transfers

Your personal data may be processed outside the United Kingdom where service providers or infrastructure are located in other jurisdictions. Where this occurs, appropriate safeguards will be used where required by law.

18. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, regulatory, operational, security, and record-keeping purposes.

19. Data Security

We take reasonable steps to protect personal data against unauthorised access, alteration, disclosure, misuse, and loss. Access to personal data is limited as appropriate to those who need it for legitimate purposes.

20. Your Rights

Depending on applicable law and your circumstances, you may have rights in relation to your personal data, including rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where consent is relied upon. These rights are subject to legal limits and exceptions.

21. Complaints

If you have concerns about how your personal data is handled, you may contact us first so that we have an opportunity to address the issue. You may also have the right to complain to the Information Commissioner’s Office or another competent supervisory authority where applicable.

22. Children

We do not knowingly collect personal data from children unlawfully. Where a child uses the Service, any personal data processing should occur in accordance with applicable law and, where required, with parental or guardian involvement.

23. Third-Party Links

The Service may contain links to third-party websites, platforms, retailers, or services. We are not responsible for the privacy practices, content, or operation of those third parties, and you should review their own policies before interacting with them.

24. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Service with a revised effective date or last updated date where appropriate. Your continued use of the Service after changes are posted may constitute acceptance of the updated Policy where lawful.

25. Contact Us

If you have questions about this Privacy Policy, data protection matters, or your personal data, you may contact Al-Hikmah Publishing UK through the contact methods provided on the website or associated official publishing channels.